Support

  • 24/7 Support Center: For Technology Support, including personal computers and all campus-wide technologies like UAWiFi, VPN, CatMail, UAccess, etc., as well as general questions about the University of Arizona. Available 24 hours per day, excluding a few campus holidays. 

    • By Phone: (520) 626-TECH (8324) or (877) 522-7929 for Technical Support or (520) 621-2211 for general questions

    • Via Chat: support.arizona.edu. Chat with a support representative who can also add video chat or remote “hands-on” help to the interaction.

    • In Person: Drop off your computer/device by appointment (626-8324).

    • Submit a Ticket: uaservice.arizona.edu.

  • Self-Help How-To's for VPN, Zoom, Sophos, Adobe, and Microsoft.

  • OSCR Software Support: Support from OSCR consultants via Zoom for Adobe Creative Cloud, SolidWorks, other multimedia software, Office 365 applications, and more.

  • University Libraries: Support and resources available during the COVID-19 crisis. 

  • S.O.S.: For questions or issues when you are unsure about where to go for answers 

  • Think Tank: Academic support services online.

  • Disability Resource Center: DRC’s IT Accessibility list has useful suggestions. Contact your Access Consultant if you need extra assistance learning online.  

  • SALT Center: Contact your Student Support Specialist if you encounter issues with learning online. 

  • Your department may have additional support resources.